Coworking Membership Service Agreement

updated 16 August, 2026

1. What's Covered (Services) & Additional Services

"Services" in these Terms refer to your access to and use of our online member network, member-only events and offerings, space in any of our buro. locations (each, a "Premises"), and certain other related services and features we provide. The exact Services you receive will depend on the specific membership product you have purchased and the features available, which may vary by Premises.

Additional Services may be available to you, either in connection with specific Premises or pursuant to special features or offerings. Additional Terms may apply, and your receipt of any Additional Services means you agree to their applicable Additional Terms.

"Services" do not include products or services provided by third parties ("Third-Party Services"). Third-Party Services are provided solely by the applicable third party and are subject to separate agreements. We are not responsible for advertisements, links, products, services, or materials relating to Third-Party Services and will not be liable for damage or loss related to their use. Access to or discounts for Third-Party Services does not constitute provision by us; you must look solely to the applicable third party for provision and compensation.

2. Membership Details

  • Hot Desk:
    • Day Shift: Access to a shared coworking desk Monday to Friday, 8:00 AM to 5:00 PM.
    • Always: 24/7 access to a shared coworking desk.
    • Night Shift: Access to a shared coworking desk from 6:00 PM to 6:00 AM.
    • Sometimes: Access to a shared coworking desk Monday to Friday, 8:00 AM to 5:00 PM, three times per week.

General Hot Desk Note: Coworking Hot Desk memberships do not guarantee a specific desk at all times. You may use sofas in common areas or outdoor spaces if a desk is unavailable. Shared-desk members may not bring their own monitors or leave monitors overnight.

  • Dedicated Desk:
    • 24/7 access to a private, assigned desk in the coworking area.
    • Includes a locker, mouse, keyboard, and monitor.
  • Coworking Team Member:
    • Access to a desk within your Company's Hot Desk or Dedicated Desk.
    • Access is governed by your Company's main membership agreement.

Membership Transferability: You may not transfer your Membership to someone else without our prior written consent.

3. Payments

For Coworking Team Members:

  • All fees for services you directly book or use that are not covered by your Company's credits must be paid fully in advance.
  • All charges invoiced to you must be paid by you.

4. Cancellation & Termination

  • Memberships cannot be paused mid-term. If you need to pause, inform Front Desk staff and your membership will be cancelled from the next renewal date.
  • We do not allocate passes or provide refunds for days missed due to holidays, sickness, or travel.
  • Membership prices will not be reduced if a full month of service is not used.
  • The minimum cancellation notice for Hot Desk and Fixed Desk memberships is 15 days, unless a cancellation date was set in the initial subscription.
  • We may change Hot Desk and Fixed Desk prices without prior notice. In that case, you may decide not to renew even if the minimum cancellation notice has passed.
  • We may restrict access and/or terminate your account immediately, possibly without prior notice, if you fail or are suspected to have failed to comply with these Terms.
  • We may decline to renew any Services at the end of the subscription period or terminate accounts if the membership program is discontinued at one or all Premises.
  • Termination for Cause: buro. may restrict access and/or terminate immediately by written notice if you breach this Agreement, fail to pay overdue invoices, or violate House Rules. You will have seven (7) calendar days from receipt of notice to vacate; prepaid fees will not be refunded and outstanding balances remain due.
  • Termination Without Cause by buro.: If buro. terminates without cause or discontinues services at the Premises, the Member is entitled to a pro-rata refund of prepaid, unearned fees for the period after termination, payable within thirty (30) days.
  • Effect of Notice: Cancellation notice is effective when received by buro., while all financial obligations continue through the required notice period.

5. Membership Benefits

Additional Benefits may be available with a specific Membership or special offering. For details, check the App / Portal, email [email protected], or contact the Community Manager at the Premises.

6. Booking Resources

Meeting rooms are for members' meetings and not for guests who wish to work for the day. Purchase a Day Pass or book a meeting room for such guests. Meeting rooms, huddle rooms, and phone booths must be booked in advance through the App/Portal.

For Coworking Team Members: Your team head / administrator determines whether you may book on behalf of the Company and use its credit. Otherwise, bookings are billed directly to you. If the Company exhausts its booking credit, an invoice will be generated to you or your Company as soon as the booking ends.

7. Business Address & Mail Handling

A Coworking Membership does not allow you to use buro. as your Company address. This feature may be added at an additional cost. You may receive mail and small packages, up to 20x30x20 cm (L x W x H), at the Front Desk and will be notified through the App / Portal. We will not collect mail or packages while your Membership is suspended or after the cancellation date. You are solely responsible for contents received on your behalf, must not arrange delivery of illegal, hazardous, or prohibited items, and waive buro. from liability relating to package contents.

8. Conflict and Order of Precedence

If there is a conflict, ambiguity, or inconsistency, documents govern in this descending order:

  1. Coworking Membership Service Agreement;
  2. General Terms & Conditions and Team Member Terms & Conditions;
  3. House Rules & Policies;
  4. Invoices, Proposals, or App-Level Notifications.

No secondary document, app-level check-in rule, or invoice note shall override or weaken the core commercial terms or seven-day payment grace period established in this Agreement unless explicitly agreed in writing and signed by an authorized representative of buro.